Sysqs includes more than two million titles in its online database, with an inventory of 1.3 million available for immediate delivery. Selections include Audiobooks, Books, Movies-DVDs, Music-CDs and Games.
 
 
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RMA Request Form
Customer Information
         
  • eBay ID:
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  • eBay Item #
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  • Last Name:
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  • First Name:
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  • Address 1:
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  • Address 2:
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  • City:
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  • Zip:
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  • State:
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  • Country:
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  • E-Mail address:
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  • Verify E-Mail address:

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  • Phone Number:
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    Return Product Information
             
  • Product:
    		•  Books  Movies  Music  Games  Software
             
    Please fill the underneath information from the packaging slip.
             
  • Order Number *
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  • Shipment Number *
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  • Item Number *
    (from Packing Slip)
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  • Shipment Date **
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    * All these fields are mandatory and information for these is obtained from the packaging slip.
    ** Return shipment must be received by SysQs within 45 days or original shipment.
             
    Reason for Return
             
    Description Credit Amount
    Charged for Product    		 Credit S&H Fees Restocking fees Return Shipment Payment
    Damaged Product Only if Insured No No No
    Lost Product Only if Insured No No N/A
    Defective Product Yes No No No
    Erroneously Shipped Product Yes No No No
    Concealed Shortage/Missing Product Yes Yes N/A N/A
    Wrong Product Ordered Yes * No Yes - 35% No
    Customer Doesn't Want Yes * No Yes No
    Refused by Customer Yes * No Yes - 50% No
    Undeliverable/Address Error No No Yes - 35% No
             
    Please select the appropriate Reason for Return.
       
    Damaged Product: Product that was damaged during shipment in a manner which prevents the Product from being used for its intended purpose.
    Lost Product: Shipment that the designated carrier received and the entire shipment was lost, or one or more of the Products is missing from the shipment due to a damaged or open packaging container.
    Erroneously Shipped Product: Wrong Product that is included in a shipment instead of the Product actually ordered by Customer.
    Concealed shortage/Missing Product: Product that is included on packing slip as fulfilled but Product is not contained in intact, undamaged packaging.
    Wrong Product Ordered: Product that is correctly shipped based on Customer's order, but perceived as incorrect Product by Customer.
    Customer Doesn't Want: Product that is correctly ordered by Customer and correctly shipped but Customer no longer wants.
    Refused by Customer: Shipment that the "ship to" Customer refused acceptance of at delivery.
    Undeliverable/Address Error: Shipment that is returned to Sysqs as undeliverable due to incorrect or unknown address.
             
    Other Information
             
    Please enter any other information that help expedite the return process